As you arrive, our friendly receptionists will welcome you in our beautiful and inviting lobby. Our amazing staff will handle your check-in quickly and efficiently. This may involve some quick paperwork to ensure we have all your information up-to-date.
Once you're checked in, we'll guide you to your exam room. For larger dogs, weighing will happen in the lobby, while smaller pets can be comfortably weighed in the room itself.
Shortly after, a caring veterinary assistant will join you to discuss your pet's health history and current concerns. They'll then consult with the veterinarian, who will personally examine your pet.
When your appointment concludes, our team will guide you through the checkout process. Depending on your preference, payment can be made in the exam room or at the reception desk.
No question or concern is too small when it comes to your pet's health and well-being, which are our utmost priority. We are here to work together with you to make this a reality and gladly welcome any and all inquiries about your pet.
For walk-in patients, wait times may vary based on appointment availability.
If you have an urgent situation, kindly notify the reception staff immediately.
While we strive to adhere to our appointment schedule, unforeseen emergencies may necessitate queue adjustments.
We welcome walk-ins whenever feasible, but priority is given to appointments and urgent cases.
Give us a try!
Welcome to Refinery Road Vet Clinic! We're excited to introduce you to our dedicated team and exceptional veterinary services. If you're considering us for your pet's care, we invite you to try us out by scheduling a visit. To make your first appointment as smooth as possible, please fill out our new client form. We look forward to meeting you and your beloved animals soon!
Refinery Road Veterinary Clinic strives to provide a high quality level of veterinary care to our patients in a professional and timely manner while at all times putting our clients first. Payment is expected at the time of services rendered, and we accept several forms of payment.
We accept cash, checks, VISA, Mastercard, American Express, Discover, Debit, and Apple Pay. We also accept special forms of financing through Care Credit and Scratchpay.